Privacy Policy

Who we are?

Emtb-crete is a local Cretan, Greek business, with VAT number EL142917284.

Our website address is:

What personal data we collect and why we collect it

By default Emtb-Crete does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users plus when you submit a booking form.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Contact forms

Emtb-Crete keep the contact form submissions until the end of your booking date for customer service purposes, but we do not use the information submitted through them for marketing purposes.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your data with

By default Emtb-Crete does not share any personal data with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments checked automatically through an automated spam detection service.

Contact Information/Abuse Reports

Abuse reports should be send to
For any other request please use the contact form of the web site.

How we protect your data & what data breach procedures you have in place

Everything is encrypted with the latest SSL technologies.
Sensitive urls like the admin page of the web site is accessible only via specific IPs where those are under very strong encryption over a VPN.
Our VPN implementation uses the Shadowsocks protocol for communication between the client and server. Traffic is encrypted with the IETF ChaCha20 stream cipher (256-bit key)[5] and authenticated with the IETF Poly1305 authenticator.
Along with all the above there is a firewall running on our server.
Last but not least all sensitive data (passwords etc) are stored encrypted in the database.


We accept payments through Eurobank (local Greek bank),  PayPal and by cash. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.